Journey & Levels

A route to
continuous improvement.

From an initial review to a practical action plan, discover the three stages of S3 and the four levels of recognition.

Four levels of recognition

Ambition, with
clear thresholds.

The same eight pillars underpin every level. Progress means meeting a higher overall threshold and a higher minimum in every pillar.

01

Baseline

Horizon

Overall score
≥ 60%
Every pillar
≥ 50%

Establish the foundation for a structured improvement journey.

02

Advanced

Regatta

Overall score
≥ 70%
Every pillar
≥ 60%

Build on established practices across all eight pillars.

03

Excellence

Flagship

Overall score
≥ 80%
Every pillar
≥ 70%

Demonstrate strong performance across the whole assessment.

04

Excellence +

Sovereign

Overall score
≥ 90%
Every pillar
≥ 80%

Reach the highest level, with demanding thresholds across every pillar.

How the level is determined

Two thresholds.
Both must be met.

The awarded level is the highest for which your overall score and every pillar score meet the required thresholds.

Overall score

Your weighted result across the applicable, scored criteria must meet the overall threshold.

&

Minimum pillar score

Every pillar must meet the minimum threshold. A high overall score cannot compensate for a pillar below it.

Example
87% overallAbove the 80% overall threshold for Flagship
68% lowest pillarBelow the 70% pillar threshold for Flagship

Regatta
Both Regatta thresholds are met: 70% and 60%.

The level is confirmed following the assessment, within the agreed scope.

Before the assessment

Begin with a conversation.

Tell us about your facility, its activities and stage of development. Together, we can define the scope and the information needed to prepare your assessment.

  1. 01

    Understand the starting point

    Diagnosis

    A review of your documents establishes the facility’s context, current practices and starting point.

    Your team

    Gather information on your facility, activities, procedures and existing certifications.

    M3 Monaco

    Review your documents and define the context for the assessment.

  2. 02

    Turn assessment into priorities

    Validation & optimisation

    Strategic interviews and an on-site assessment inform targeted recommendations and an improvement roadmap.

    Your team

    Involve your operational teams and share the evidence behind your practices.

    M3 Monaco

    Review practices on site and develop targeted recommendations and an action plan.

  3. 03

    Recognise achievement and keep improving

    Recognition & sharing

    The level recognises the performance assessed. Your action plan guides continued improvement, supported by the exchange of experience.

    Your team

    Share your recognition and use the action plan to guide your next priorities.

    M3 Monaco

    Confirm the level and recognised scope, and provide guidance on communicating your recognition.

After recognition

Keep the roadmap
in view.

Use your action plan to guide improvements after recognition. Your certificate records the facilities and activities covered, the level awarded and the validity dates.

Discuss follow-up and renewal with M3 Monaco as you plan the next stage of your destination’s development.

Questions about the journey

Do we need to fit a single model of destination?

No. S3 considers each destination’s activities, context and stage of development. Strong management and consistent practices matter alongside infrastructure and investment.

What comes out of the assessment?

You receive an assessment of your maturity, targeted recommendations and an improvement roadmap. M3 Monaco confirms the scope and deliverables with you before the assessment.

Does one recognition cover our entire organisation?

Recognition applies to the facilities and activities listed on the certificate. Other locations or activities require their own assessment.

How are validity and follow-up confirmed?

The S3 label is valid for three years and supports continuous improvement. Your certificate records the recognised facility, scope, level and validity dates. M3 Monaco will explain the review and renewal arrangements.

Your next step

Talk through your next step.

Tell us about the destination you manage or the project you are developing.

Discuss Your Project